Shipping Policy

At Jos&Fel, we are committed to delivering high-quality products with exceptional service. We’re pleased to offer free standard shipping on all orders, with no minimum purchase required.

Shipping Details

• Processing Time: All orders are processed within 2–5 business days. Once your order is processed and shipped, you’ll receive a confirmation email with tracking information.

• Shipping Time: Estimated delivery times are:

  • USA & Canada: 5–10 business days

  • UK & Europe: 7–12 business days

  • Australia & New Zealand: 7–14 business days

  • Other International Orders: 10–20 business days

Please note: Delivery times may vary slightly depending on your location and peak seasons.

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. You can use this to monitor your shipment’s progress and estimated delivery date.

Shipping Carriers

We work with trusted global carriers to ensure your items arrive safely and on time. Carrier selection is based on your location and order specifications.

Customs & Duties

International orders may be subject to import taxes, customs duties, and fees imposed by your local government. These charges are the responsibility of the recipient.

Shipping Issues

If your package is delayed, lost, or arrives damaged, don't hesitate to get in touch with our support team at info@josandfel.com or use the contact form. We're here to help and ensure your satisfaction.